There are various options available to you when you feel unwell and you may not always need to see a doctor. Please click here for further help and advice and for information on different illnesses.
Alternatively, click this link to Access the online appointment system.
(To cancel and appointment please click on the blue 'Online services' button under Quick Links to the right.)
All surgeries at the practice run on an appointment system. When you call to make an appointment the receptionist will ask you for a brief outline of your problem - this is so that you can be directed to the most appropriate person to help you. You are of course under no obligation to give this information, but it will help us to help you.
If you feel you need to be seen urgently, the receptionist will arrange for the doctor to call you to discuss your problem and decide the best course of action. Not all medical problems need a face-to-face consultation and many issues can be dealt with over the phone thus saving you the trouble of coming down to the surgery.
You may want to make a future appointment with a particular doctor and we are happy for you to do this if you are prepared to wait for a convenient slot. You can book appointments up to four weeks ahead.
Clinics and surgery sessions may be subject to change, sometimes at short notice. Please make sure we have your up to date contact details in case we need to contact you to rearrange your booking.
We do our best to keep to appointment times but some consultations are more complex than others and surgeries may sometimes run late. We will try to keep you informed if there is a delay and appreciate your consideration.
If you are unable to attend for a booked appointment, please remember to cancel with as much notice as possible so that the appointment can be offered to someone else. You can contact us via the website or by calling the surgery on 01296 337 546 and selecting the cancellation option.